Yes, we ship worldwide from our location in the United States. We strive to deliver our phone cases and merchandise to customers around the globe.

Shipping costs are calculated based on factors such as package weight, dimensions, and destination. You can find the specific shipping fee during the checkout process before confirming your order. Delivery times vary depending on the shipping method chosen and the destination country.

Once your order is shipped, we will provide you with a tracking number and a link to track your shipment. You can use this information to monitor the progress of your package.

We want you to be completely satisfied with your purchase. We accept returns within 14 days of the original purchase date, provided the item is in its original condition, unused, and with all original packaging. Please refer to our Returns and Exchanges policy for detailed instructions on initiating a return.

Our customer support team is ready to assist you. You can reach us via email at “discomoon@gmail.com”, or through the contact form on our website. Our contact information can be found in the "Contact Us" section.

We process orders quickly to ensure prompt delivery. If you need to cancel or modify your order, please contact our customer support team as soon as possible. We will do our best to accommodate your request if the order has not been shipped yet.

NEVER! We are a cruelty free operation. No animal testing is ever done or supported by discomoon.

If you have any questions about specific products or would like a recommendation, please reach out to us at heyyy@alovestoryskin.com

Frequently Asked Questions